FAQ

We are open Monday to Sunday from 8:00am to 11:59pm

All items can be found on our Shop page and purchased from there

Frequently Asked Questions

What is RAÍZ?

RAÍZ is an online marketplace that connects customers with local Latino food vendors.


How do I place an order?

You can browse vendors, select food, and pay securely through our website or mobile app.


Is RAÍZ available in Spanish?

Yes. RAÍZ is a bilingual platform available in English and Spanish.


How do vendors join RAÍZ?

Vendors can register through our website and create a profile to start selling.


How does RAÍZ make money?

RAÍZ charges a small commission on each order. Vendors can also choose a monthly subscription for extra features.


Is payment secure?

Yes. We use secure payment systems to protect customer and vendor information.


Does RAÍZ use artificial intelligence?

Yes. AI helps recommend food, predict busy seasons, and help vendors improve pricing.